<%NUMBERING1%>.<%NUMBERING2%>.<%NUMBERING3%> PRTG Manual: Welcome Page

After you complete the Smart Setup, you see the Welcome page by default when you log in to the PRTG web interface. You can set a different homepage in your account settings, section Web Interface.

This documentation refers to an administrator user accessing the PRTG web interface on a master node. If you use other user accounts, interfaces, or failover nodes, you might not see all of the options in the way described here. If you use a cluster installation, note that failover nodes are read-only by default.

The Welcome page displays various information about your PRTG installation and is similar to a dashboard. It keeps you informed about all sensors and alarms:

• Sensors: Open the Top 10 Lists for sensors.
• View All Alarms: Open a list of alarms in your installation.

You can also click a sensor status to open a list of all sensors with the corresponding status.

You can also directly access several pages in the PRTG web interface:

• View Results: Open the device tree that shows your monitoring results.
• Install Mobile App: Open the download page for the PRTG mobile apps.
• Install Desktop App: Open the download page for PRTG Desktop.
• Get Help and Support: Open the Help and Support Center from where you can access the PRTG Manual, the Knowledge Base, and video tutorials. You can also open support tickets and contact our customer service from this page.
• Manage Subscription: Open your PRTG hosted by Paessler dashboard and manage your subscriptions.

Other sections are:

• License Status: Shows the number of your remaining maintenance days for PRTG on premises and the number of sensors you can still add with your license. Click Get Maintenance to open the Paessler shop and extend your maintenance for PRTG on premises installations. Click Get More Sensors to open the Paessler shop and upgrade your license. See also section PRTG Status—License Status and Settings.
  For technical reasons, the number of available sensors that is displayed here does not consider sensors in a Paused status. However, sensors in a Paused status are not included in the maximum number of sensors that your license allows. Add the number of your sensors that are in a Paused status to the displayed number to know exactly how many sensors are still available on your installation.
  If you use a PRTG on premises license with an unlimited number of sensors, PRTG takes 10,000 sensors as the starting point to calculate the number of available sensors that is displayed here. Consider the system requirements for a recommended PRTG core server setup and click Recommended Setup for more information.
• Yesterday's Activity: Shows what your PRTG core server or PRTG hosted by Paessler instance did for you on the day before. Hover over the mini graph to show the number of sensor scans on a specific day. See also section PRTG Status—System Status, section Activity History. Click Show Tickets in the section My Open Tickets to display all open tickets that are assigned to you.
• Paessler Blog: Shows recent information about PRTG and Paessler. Click the heading of an article to open it on the Paessler website.
• Update Available: Shows the version number of your PRTG core server (PRTG on premises) and the version number of the latest available PRTG version. You see the label NEW if a newer version is available. Click Install Update to open the Auto-Update page.
• If your PRTG on premises installation is not Secure Sockets Layer (SSL) secured, PRTG asks you to Enable SSL encryption for the PRTG website. Click Switch to SSL and in the Do you want to switch to SSL? dialog, click Yes, switch to SSL now to enable SSL encryption. Click the X button to remove this note. See also section System Administration—User Interface.
• If you still use the default password of the PRTG System Administrator user (prtgadmin) for a PRTG on premises installation, PRTG asks you to Set a Secure Password if your PRTG website is publicly available. Click Change Default Password to define a new password. See also section System Administration—User Accounts. Click the X button to remove this note.
• In the video section, you find informative videos about monitoring with PRTG. Click a video to open it and play it on the Paessler website.

The collected information about your PRTG installation makes the Welcome page a good starting point for your daily monitoring activities. Of course, you can also set up custom dashboards. The Maps feature enables you to create customized dashboards.

Ajax Web Interface—Basic Procedures—Topics

• Login
• SSL Certificate Warning
• Welcome Page
• Customer Service
• General Layout
• Sensor States
• Review Monitoring Data
• Historic Data Reports
• Similar Sensors
• Recommended Sensors
• Object Settings
• Alarms
• System Information
• Logs
• Tickets
• Working with Table Lists
• Object Selector
• Priority and Favorites
• Pause
• Context Menus
• Hover Popup
• Main Menu Structure

Other Ajax Web Interface Sections

• Ajax Web Interface—Device and Sensor Setup
• Ajax Web Interface—Advanced Procedures